Privacy Policy
Last updated: 7 June 2026
1. Who we are
AI Automation Agency ("we", "us", "our") provides AI-powered automation tools and services. This policy explains what personal data we collect, how we use it, and your rights.
2. Data we collect
- Account data — name, email, authentication identifiers from our identity provider.
- Billing data — handled by our payment processor; we store only the customer reference and plan tier.
- Usage data — conversations, prompts, agent runs, deliverables you generate, and request metadata (IP, user agent, timestamps).
- Support data — messages you send to us via the contact form or email.
3. How we use it
- To provide, operate and improve the Services.
- To authenticate you and prevent abuse.
- To bill you and manage your subscription.
- To respond to support requests and send service-related communications.
- To comply with legal obligations.
4. Legal bases (UK/EU)
We process personal data on the bases of contract performance, legitimate interests (operating and securing the Services), legal obligation, and where required, your consent.
5. Sharing
We share data only with vendors that help us run the Services — including our identity provider, payment processor, AI model providers, hosting and analytics providers — under contractual data-protection obligations. We do not sell your personal data.
6. International transfers
Some providers process data outside your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
7. Retention
We retain account, conversation and deliverable data for as long as your account is active and for a reasonable period afterwards to meet legal, accounting and operational needs.
8. Your rights
Depending on your jurisdiction you may have the right to access, correct, delete, port or object to the processing of your personal data, and to lodge a complaint with your local supervisory authority.
9. Security
We use industry-standard technical and organisational measures to protect personal data. No system is perfectly secure; if you believe your account has been compromised, contact us immediately.
10. Children
The Services are not directed to children under 16 and we do not knowingly collect their data.
11. Changes
We may update this policy from time to time. Material changes will be communicated through the Services or by email.
12. Contact
For privacy questions or requests, contact us via the contact page.